Seasons & Episodes
Episode 1
A chief steward deals with abusive Venice-bound passengers, and a drunken grandfather causes trouble for a customer serv
Episode 2
Problems with passports, particularly when they go missing just before the flight closes. 11 members of a family leave f
Episode 3
Trainee stewards Aaron and Jason deal with emergency slides and awkward customers, and two passengers booked on a luxury
Episode 4
Britannia staff members discover Majorca is not all sunshine as they struggle to cope with lost passengers, endless dela
Episode 5
Chief steward BJ tackles two drunken travellers and passenger officer Pat Baines applies for a Britannia training course
Episode 6
As the England football team touches down after qualifying for the World Cup finals, passenger officer Pat Baines has he
Episode 1
Episode 2
Episode 3
Episode 4
Episode 5
Episode 6
Episode 7
Episode 8
Episode 1
Check-in girl Katrina faces her first day back after cancer treatment, manager Jane prepares for a confrontation with a
Episode 2
Episode 3
Check-in girl Katrina gets the all clear for cancer, a brass band entertains fellow passengers, and Manchester United fa
Episode 4
Check-in supervisor Jane Boulton shows a caring side to her nature, and aerobatic pilot James McBride loops the loop in
Episode 5
A woman pays a tearful visit to the pet dog she was forced to leave behind in Majorca, and Liverpool despatcher Kevin Re
Episode 6
Captain James McBride arranges some unusual in-flight entertainment for Liverpool FC, and check-in girl Katrina plays a
Episode 7
Supervisor Jane Boulton is all of a flutter as Eighties pop icon Simon Le Bon flies into Luton, and a Spanish hunk makes
Episode 8
Love blossoms amid the unlikely surroundings of Luton airport as Jane sets out to find a new man, and Katrina calls on a
Episode 9
Check-in manager Jane hands in her notice, and a would-be model jets to Nice for a pageant final.
Episode 10
After handing in her notice at Luton, Jane has second thoughts about the Lanzarote job and Kevin decides he's had enough
Airline at Christmas
Episode 1
Check-in personnel deal with passengers angry that their flight has been delayed, and interviews for new pilots get unde
Episode 2
Trainee Georgie Hobbs first flew a plane aged only 15, and now at 24 she hopes to become easyJet's 10th female pilot. He
Episode 3
A smoker makes sparks fly at 37,000ft, angry at not being allowed to light up, but chief steward BJ is too busy rummagin
Episode 4
Katrina's hair gets her into trouble on the check-in desk, and a passenger en-route to Majorca causes a problem when she
Episode 5
Jane Boulton has a bad day as many passengers miss their flight after failing to hear an announcement that its departure
Episode 6
Check-in supervisor Graham Fraser prepares to marry, but first has to deal with a succession of damsels in distress. Jan
Episode 7
Snow in Luton causes delays and frayed tempers, and Katrina must deal with an intimidating holiday-maker.
Episode 8
Two Blind Date contestants practise their questions on the check-in staff in Liverpool, and new cabin crew recruits are
Episode 9
Delays in Luton and Liverpool enrage passengers and cause chaos for check-in staff as they deal with all the complaints.
Episode 10
A groom-to-be on his stag weekend is blindfolded, gagged, ear-plugged and handcuffed so he will not know where he is goi
Episode 11
A woman finds herself on a flight to Palma, Majorca, when she is meant to be going to Parma, Italy.
Episode 12
A Liverpool plane has a new engine installed and must pass safety tests before taking to the sky. Meanwhile, Graham's we
Episode 13
Chris Hughes and his friends have missed their flight to Amsterdam, but Chris's temper tantrum leaves supervisor Brett H
Episode 14
Behind the scenes with airport staff as they deal with the daily hassles of delays, difficult passengers and lost luggag
Episode 1
Airport staff at Luton face a mutiny when a flight to Nice is rescheduled, and a woman loses her temper after mislaying
Episode 2
Jane considers changing jobs to run dispatch out on the tarmac. And a woman with a severe fear of flying goes on an extr
Episode 3
Two Ivory Coast fishermen become stranded, angry passengers try to storm passport control, and Rugby legend Tony Underwo
Episode 4
Ethan refuses to check in a passenger, and a family's flight to Majorca is cancelled due to an overloaded plane.
Episode 5
Episode 6
An angry passenger demands a refund after late public transport causes him to miss his flight, and comic performer Kit H
Episode 7
A man loses his temper when he is not allowed to pay for a ticket with a French cheque, and easyJet staff begin to run t
Episode 8
The new recruits begin their training course, former Coronation Street star Beverley Callard returns home to Marbella an
Episode 9
A snowboarder regrets not purchasing holiday insurance and staff are serenaded by 1980s rock band Marillion.
Episode 10
Fog descends on Luton Airport, ensuring new boy Leo Jones has his hands full dealing with the disruption. Captain Mike J
Episode 11
A 14-year-old boy tries to check in without a passport, and Leo Jones goes for an early promotion.
Episode 12
Confusion over check-in times causes problems in Luton, while a lost passport holds up a plane's departure.
Episode 1
Episode 2
Episode 3
Episode 4
Episode 5
Leanne Bell becomes an air hostess, and Luton duty manager Alan Derbyshire prepares to receive a donor kidney from his w
Episode 6
Several women cause a commotion while celebrating a retirement, a man refuses to fly without his treasured viola and a m
Episode 7
Siobhan has a hard time in Liverpool sorting out a family on a delayed flight who have missed their connection to Belfas
Episode 8
Episode 9
Episode 10
Episode 11
Episode 12
Episode 13
Episode 14
Episode 15
Episode 16
Episode 17
Episode 18
Episode 1
Bride-to-be Sarah Graham has a disappointing encounter with a James Bond lookalike in Luton and an aggrieved passenger c
Episode 2
Richard Branson turns up at a press conference marking the departure of easyJet founder Stelios Haji-Ioannou, and singer
Episode 3
A passenger at John Lennon Airport is caught smuggling a cat in her handbag. Supervisor Jo Dempsey tries to get an engag
Episode 4
A freak blizzard holds Luton Airport in its icy grip, and tempers become heated as passengers begin to realise they are
Episode 5
As former Go staff get used to the new easyJet colour scheme, the recent introduction of a 40-minute check-in causes Lor
Episode 6
A Blackburn Rovers fan gets flak from a flight steward as he makes the regular trip from Switzerland, where he works, to
Episode 7
Tempers become frayed as traffic jams make passengers miss their planes, including a couple bound for a funeral in Italy
Episode 8
An Elvis impersonator flies from Liverpool to Malaga, determined to practise his act en route, while delays on the M1 sp
Episode 9
The easyJet crew uses a series of therapies to help a woman with a fear of flying pluck up enough courage to board a pla
Episode 10
Jane Bolton is besieged by delayed passengers at Luton Airport, while at Liverpool, Rachael Gardner recovers from her he
Episode 11
Big-hearted easyJet staff in Liverpool plan an elaborate welcome for newlywed passenger service agent Rachael as she fli
Episode 12
Three Australian passengers dice with death in Pamplona, where the San Fermin festival sees six wild bulls released into
Episode 1
Luton manager Leo Jones gets involved in a life-or-death struggle to save three tropical fish, while two Pentecostal min
Episode 2
Episode 3
Episode 4
Episode 5
Episode 6
A Newcastle passenger proposes a devious ruse to get his son aboard his holiday flight without a passport, and at Luton
Episode 7
Episode 8
Airport staff in Luton are unable to get into work because of blizzards. Vivian Ross explains that a series of cancelled
Episode 9
A couple plan to fly to Spain for the weekend from Liverpool, but are directed to the wrong part of the airport and miss
Episode 10
Gary Campbell is concerned a stag group will cause trouble at Liverpool Airport, but the men end up playing kiss-chase w
Episode 11
Helen Bramley struggles to recruit workmates to appear in a charity fashion show. Jane Peach waits anxiously to see if a
Episode 12
The charity fashion show proves a success for Helen Bramley and the Newcastle staff, while Chief Purser Bob Brain gets a
Episode 1
Reggae singer Mikey Dread turns up late for his plane and tries to strike a deal with Leo Jones over new tickets. Meanwh
Episode 2
Former Coronation Street star Nikki Sanderson flies to Paris to raise money for easyJet's chosen charity Wizz Kids. Leo
Episode 3
Bristol airport is busier than ever over the bank holiday weekend, leaving new check-in staff struggling to keep up - an
Episode 4
Episode 5
Michelle Bartley's hen party shatters the early morning calm at Bristol Airport as she and more than 40 friends head for
Episode 6
Young carers bound for Disneyland Paris are delayed at Luton, while Kelly Roberts and Debbie Hopkins travel to an auditi
Episode 7
A party of war veterans heads for Monte Cassino to pay respect to fallen comrades on the 60th anniversary of VE Day. Leo
Episode 8
Former EastEnders actor Mike Reid charms the staff at Luton as he prepares to fly out to Malaga. Things turn ugly in Bel
Episode 9
Former England international footballer Albert `Sailor' Brown flies south from Inverness to be guest of honour at Charlt
Episode 10
Slade give an impromptu rendition of Merry Xmas Everybody at Luton Airport. In Bristol, a worried father learns his teen
Episode 11
A teacher criticises easyJet when their new check-in system fails and causes her family to miss its flight to Berlin, bu
Episode 12
Ghana's one-man Olympic skiing team flies out to compete in the qualifiers, having seen snow for the first time just a f
Episode 1
Company founder Stelios Haji-Iannou visits the team to celebrate easyJet's 10th anniversary and party animal Bob Brain i
Episode 2
A passenger in Belfast who has already missed two flights looks set to suffer the same fate again when the pilot hears h
Episode 3
Leo Jones deals with an irate woman who is not allowed to take a box of Christmas crackers on board her flight home, and
Episode 4
A Second World War veteran revisits his best friend's memorial at Monte Cassino, taking along the deceased's son, while
Episode 5
Things become heated when a woman and her daughter arrive five minutes late for check-in at Luton. Passengers on a fligh
Episode 6
An easyJet frequent flyer is late for the last scheduled departure of the day to Malaga, and it is left to supervisor He
Episode 7
At Luton Airport, a woman planning to fly to Madrid to see her mother after an operation becomes irate after she is told
Episode 9
Passenger Gillian Waddell arrives at Luton Airport without her passport and is desperate to get to Edinburgh to pick up
Episode 10
Pilot Chris Pell takes five Belarussian orphans, who have never seen the sea, to watch dolphins in Inverness. Newcastle
Episode 1
Episode 2
Episode 3
Episode 4
Episode 5
Episode 6
Series 11, Episode 7
Series 11, Episode 8